From the Book - First edition.
Motivation: Re-imagining boot camp, nursing home rebellions, and the locus of control
Teams: Psychological safety at Google and Saturday Night Live
Focus: Cognitive tunneling, Air France Flight 447, and the power of mental models
Goal setting: Smart goals, stretch goals, and the Yom Kippur War
Managing others: Solving a kidnapping with lean and agile thinking and a culture of trust
Decision making: Forecasting the future (and winning at poker) with Bayesian psychology
Innovation: How idea brokers and creative desperation saved Disney's Frozen
Absorbing data: Turning information into knowledge in Cincinnati's public schools.
Appendix: A reader's guide to using these ideas.
