Preface : the evolution of entitlement
Through the lenses of the enemy
Entitlement thrives on disrespect
Today's culture for parents and children
Emotional intelligence is loving and logical
"It's not fair!" : opportunity in disguise
The courage to say "no," the joy of saying yes and the wisdom to know the difference
A.C.T. now to inoculate your kids
Against the wrath of entitlement
The E's of love and logic.