From the Book - First edition.
Foreword / by David Bonnstetter --
Introduction: The man who was surrounded by idiots --
Communication happens on the listener's terms --
Why are we the way we are? --
An introduction to the system --
Red behavior: how to recognize a real alpha and avoid getting in his way --
Yellow behavior: how to recognize someone whose head is in the clouds and get him back to reality again --
Green behavior: why change is so difficult and how to get around it --
Blue behavior: in pursuit of perfection --
No one is completely perfect: strengths and weaknesses --
Learning new things: how to use what you've learned --
Body language: why how you move matters: how do you really look? --
A real-life example: the company party - how to understand everyone you meet --
Adaptation: how to handle idiots (i.e., everyone who isn't like you) --
How to deliver really bad news: the challenge of speaking your mind --
Who gets along and why it works: group dynamics at their finest --
Written communication: how to evaluate someone when you can't meet in person --
What makes us as mad as hell?: temperament can reveal everything about a person --
Stress factors and energy thieves: what is stress? --
A short reflection through history: people have always been like this --
A quick little quiz to see what you've learned --
A final example from everyday life: perhaps the most enlightening team project in the history of the world.