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Messages: the communication skills book
Messages: the communication skills book
Author
McKay, Matthew
Publisher
New Harbinger Publications
Publication Date
c2009
Edition
3rd ed.
Language
English
Book
Show Edition
On Shelf
Port Angeles - Nonfiction (Adult)
302.2 MCKAY
1 available
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Syndetics Unbound
Subjects
Subjects
Communication
Table of Contents
From the Book - 3rd ed.
Basic skills. Listening
Self-disclosure
Expressing
Advanced skills. Body language
Paralanguage and metamessages
Hidden agendas
Transactional analysis
Clarifying language
Conflict skills. Assertiveness training
Fair fighting
Validation strategies
Negotiation
Social skills. Prejudgment
Making contact
Family skills. Couples skills
Communicating with children
Family communications
Public skills. Influencing others
Public speaking
Interviewing.
More Details
Contributors
Davis, Martha,1947-
Fanning, Patrick
ISBN
9781572245921
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