Nonsense: the power of not knowing

Prologue

Part One: Making sense

1. The resolving mind: how sense making works

2. The hidden A's: the secrets of sense making

Part Two: Handling ambiguity

3. Shocks and tremors: the problem with urgency

4. Fifty days in Texas: why intentions are misread

5. Overtested USA: when to resist momentum

6. The hemline hassle: a strategy of ignorance

Part Three: Embracing uncertainty

7. Building a better Ducati: the uses of uncertainty

8. The puzzle man: where to find hidden answers

9. The art of contradiction: what diversity offers

Epilogue.