The four tendencies : the indispensable personality profiles that reveal how to make your life better (and other people's lives better, too)
(Book)

Includes bibliographical references.

Rubin reveals the one simple question that will transform what you do at home, at work, and in life. In her opinion the seemingly dry question "How do I respond to expectations?" helps us gain explosive self-knowledge. Based on their answer, people fit into four tendencies: Upholders, Questioners, Obligers, and Rebels. Knowing your "tendency" will help you get happier, healthier, more productive, and more creative.