Erik Synnestvedt
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How businesses can harness the power of online consumer reviews
More than seventy percent of consumers now consult online reviews before making purchases, and they take those picks and pans very seriously. A disgruntled but ignorant customer on Yelp might have more clout than any expert guidebook, magazine article, or newspaper critic. No wonder many businesses feel terrified by the review-driven marketplace.
But some savvy businesses have figured...
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Great companies, large and small, rise or fall because of their talent; the more high performers on your team, the more successful your organization will be. Of course, that's easier said than done. Research shows that only about 25% of all new hires turn out to be high performers.
But companies that have used Brad Smart's Topgrading system over the past two decades have boosted their hiring success rates dramatically-sometimes even to 90%.
Three...
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Today when the competition, technology, and the economy are evolving faster than ever before, organizations and the people like us who work in them need a proven approach to help us adapt-and succeed. The key, according to Paul B. Brown, is to think like an entrepreneur, no matter what your position or industry. What works for the most successful entrepreneurs will work for us, Brown argues, whether we want to stay employed working for someone else...
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The Science of Being Great is truly a treasure...a personal-growth classic. Wallace D. Wattles' final word in self mastery has a powerful message that will be of value to every person who seeks true fulfillment and the awakening of his or her highest potential. A companion work to Wattles' other classic, The Science of Getting Rich, this audiobook is a summary of the knowledge that the author culled after studying the wisdom of the world's religious...
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Baron Munchausen recounts his entertaining, tall-tale adventures to his friends. His adventures in Volume I include: a big storm, a battle against a lion and crocodile, his amazing marksmanship, hunting conquests, an insane cloak, amazing feats on an extraordinary horse, time spent as a prisoner of war and slave, a trip to North America and one to Constantinople, the rescuing of a woman, journeys to the moon, and others. Volume II tells of the Baron's...
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In An Enemy Called Average, John Mason presents principles to help you get from where you are to where your dreams are; ultimately breaking the chains of mediocrity. You'll find 29 short chapters that will set you on track to dream big and achieve your goals! Learn to deal with negative feedback, be open to change, set deadlines, hang on to your dreams like a bull dog and so much more! Gildan Media is proud to bring you these uplifting and life-changing...
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Many of us have been conditioned to believe that investing is too difficult and time-consuming to attempt on our own. With so many products to choose from and so many risks involved, a financial "professional" is the only person qualified to handle the money you'll retire on some day, right? The truth is, no one cares more about your money than you do. And with a basic understanding of the investment process and the time-tested strategy offered here,...
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The cohosts of The Way of the Master TV series and radio program, Kirk Cameron and Ray Comfort offer this simple and flexible curriculum for churches and small groups who want to obey the Bible's command to tell others about Jesus. Kirk and Ray guide participants step-by-step through their straightforward method of evangelism, made popular through their award-winning show. Those who complete the course will have every tool they need to overcome their...
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Trust is a non-negotiable for high performing relationships and organizations. Yet trust is fragile, and ninety percent of the behaviors that break it are subtle, fleeting, and unintentional. Drs. Dennis and Michelle Reina have rewritten this third edition of their best-selling, award-winning book Trust and Betrayal in the Workplace to empower everyone at every level of responsibility - not just leaders - to build and sustain trust in their workplaces....
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A Distillation of The Most Important Business Thinking of Our Time Michael Porter's groundbreaking ideas on competition and strategy have unfolded over three decades and are spread across a dauntingly long list of publications. Every manager can name individual pieces of his work-competitive advantage, the value chain, five forces-but no one, not even Porter himself, has put the entire puzzle together to reveal it as an integrated whole. This lucid,...
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Why are so many 18- to 22-year-old Christians leaving the church, and what will it take to reverse the trend? In this important follow-up to the best seller Simple Church, the Rainers share surprising insights from their survey of 1,000 'dropouts.' Find out why young adults stopped attending, and discover four concrete strategies for bringing them back!
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Turn Your Passion for Blogging into Extra Revenue.
There are no magic wands, hidden tricks, or secret handshakes that can bring you immediate success in the blogging world, but with the help of this audio book, you can get there. Written by two leading authorities on creating and monetizing blogs, ProBlogger carefully lays out the steps you need to follow to create a revenue-generating blog. From choosing a topic and publishing your first post to...
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Even after the ruinous financial crisis of 2008, America is still beset by the depredations of an oligarchy that is now bigger, more profitable, and more resistant to regulation than ever. Anchored by six megabanks, which together control assets amounting to more than 60 percent of the country's gross domestic product, these financial institutions (now more emphatically "too big to fail") continue to hold the global economy hostage, threatening yet...
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In this brief and timely book, the authors look at what conspires against "a culture of candor" in organizations for disastrous results and suggest ways that leaders can achieve healthy honesty and openness. In three separate essays the authors explore the lightening rod concept of "transparency" which has fast become the buzzword not only in business and corporate settings but in government and the social sector. The audio book starts with a preface...
95) Islands of Profit in a Sea of Red Ink: Why 40% of Your Business is Unprofitable, and How to Fix It
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Companies around the world turn to MIT's Jonathan Byrnes for one reason: he can figure out where the profit is. Using his unique set of tools, he can show them which customers and businesses are cash cows, and which efforts are just a drain on resources. Most astonishing, in each case he finds that roughly forty percent of his client's businesses are unprofitable! We are transitioning from an era of mass markets to the Age of Precision Markets. Before,...
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An argument for simplicity from the bestselling authors of Profit from the Core Is radical reinvention the key to winning in today's fast-paced world? Not judging by the results of some of the world's best-performing companies. In Repeatability, Chris Zook and James Allen-leaders of Bain & Company's influential Strategy practice-warn that complexity is a silent killer of profitable growth. Successful companies endure by maintaining simplicity at their...
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Does your work life "balance" feel anything but? Most people will probably tell you that you need to be more strict about separating your office and home lives, and WHATEVER YOU DO, DON'T TAKE THE OFFICE HOME WITH YOU! To this, husband-and-wife authors Caitlin and Andrew Friedman say: Think again! In Family Inc., they share how they were able to use the organizational strategies they'd relied on in their professional lives to bring the joy-and yes,...
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We've all seen it before: the ambitious leader who enjoys great success and then, inexplicably, crashes and burns. Perhaps this leader has been you. Why does this happen, in spite of the leader's vision, talent, and emotional intelligence? Richard Boyatzis and Annie McKee, co-authors, with Daniel Goleman, of the international best-seller Primal Leadership, argue that today's leaders face unprecedented challenges that result in a vicious cycle of stress...
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As a cognitive neuroscientist, anthropologist, and entrepreneur, Bob Deutsch has spent a lifetime studying people. What he has found is that most of us set the bar too low in our lives, both personally and professionally. We choose not to pursue our greatest ambitions because we feel we are incapable of reaching them. But he has also found that we are each born with the fundamental abilities to live the full, creative, dynamic life we dream about....
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Front-line employees can be your greatest asset-here's how to tap their rich vein of insight and leadership. Front-line employees who deal directly with customers are the face of any organization. Not only do they have the most impact on how a brand is perceived, but they are also the most valuable source of insight into what customers want and how to give it to them. Unfortunately, as management experts Chris DeRose and Noel M. Tichy explain, most...